Shipping & Returns Policy – Gigimas.com
Shipping Policy (SEO & Ads Compliant)
Shipping Summary
- Free Shipping on orders over $75
- USPS Shipping Available
- 24-Hour Super Fast Shipping
- Same-Day Processing
- Tracking Provided on All Orders
Order Processing Time
At Gigimas, we offer same-day processing for most orders.
99% of orders are processed and shipped the same day when placed before 3:00 PM (EST).
Orders are shipped within 24 hours using our fast and reliable shipping services.
Shipping Methods & Rates
- Free Shipping on orders over $75
- USPS Shipping – starting at $5.99
- Standard Shipping – $8.95
- Fastest Shipping – $11.95
Shipping rates are clearly displayed at checkout, in compliance with Google Merchant Center requirements.
Shipping Destinations
We currently ship only within the contiguous United States.
We do not ship to:
- Alaska
- Hawaii
- Puerto Rico
- U.S. territories
- International destinations
Order Tracking
Once your order ships, you will receive an email with tracking information so you can monitor delivery status at any time.
Returns & Refund Policy (Google & Meta Compliant)
Return Window
We accept returns within 30 days of delivery, provided the product meets the conditions below.
Return Conditions
To be eligible for a return, the item must:
- Be in original condition
- Be unused and unwashed
- Not be broken, damaged, torn, or stained
- Include original packaging (if applicable)
❌ Returns will NOT be accepted if the product is:
- Broken
- Damaged
- Torn
- Stained
- Altered or worn
Custom & Personalized Products
Custom or personalized items are non-refundable, unless:
- The item arrives defective
- There is a printing or manufacturing error
- The wrong item was sent
How to Request a Return
To request a return or report an issue, please contact us with your order number and photos (if applicable):
📧 Email: contact@gigimas.com
📞 Phone / WhatsApp: 351-277-9096
Order Cancellations
Orders may be canceled only before processing or shipping.
Once an order has been shipped, it can no longer be canceled.
